Privacy Policy

Privacy Policy

This Privacy Policy outlines how UrbanKrishi collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from www.urbankrishi.in (the "Site"), or communicate with us about the Site (collectively, the "Services"). "You" refers to any user of the Services, including customers, visitors, or others whose information we collect.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other reasons. We will post the revised Policy on the Site and update the 03-09-2024 date.

Sale Terms and Conditions

Unless specifically agreed upon in writing, the following terms apply universally to every transaction involving the sale of goods and materials, and the provision of design services by 'Conglomerate Business Solutions Pvt Ltd' to any buyer of Goods and/or Services. All deliveries of goods shall occur within 3 days from the date of the purchase order.

The acceptance of a Purchase Order by 'Conglomerate Business Solutions Pvt Ltd' should not be interpreted or assumed to obligate 'Conglomerate Business Solutions Pvt Ltd' to accept future purchase orders for any goods and/or services.

Shipping and Handling

Delivery fees apply to all orders unless they are directly collected from one of our facilities. Delivery is deemed complete when the Goods are transferred to the Purchaser, a shipping company, or a delivery agent. All delivery dates provided are estimates and 'Conglomerate Business Solutions Pvt Ltd' is not responsible for any delays in shipping the Goods.

Should the Purchaser not receive the Goods, or fail to provide sufficient delivery instructions resulting in the return of the Goods to 'Conglomerate Business Solutions Pvt Ltd', the company retains the right to decide whether to resend the parcel.

The Purchaser must notify 'Conglomerate Business Solutions Pvt Ltd' of any non-delivery or incorrect delivery within 7 days of receiving the goods.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve the Services, fulfill legal obligations, and protect our rights and those of others. Information is collected directly from you, automatically through your use of the Site, and from third parties.

Information We Collect

- **Directly from You**: Includes contact details, order information, account information, and customer support communications.

- **Usage Data**: Automatically collected data like IP address, browser details, and how you interact with our Site.

- **From Third Parties**: Information from partners like payment processors, service providers, and marketing partners.

How We Use Your Personal Information

- **Providing Services**: To process orders, manage accounts, and fulfill transactions.

- **Marketing and Advertising**: To send promotional communications and display ads.

- **Security**: To detect and prevent fraud or other illegal activities.

- **Communication**: To provide customer support and improve Services.

Cookies

We use cookies to enhance your experience and gather usage data. You can control cookies through your browser settings, but this may impact your use of the Site.

How We Disclose Personal Information

We may share your information with: - Service providers (e.g., payment processors, IT services). - Business partners for marketing purposes. - Affiliates within our corporate group. - As required by law or in connection with a business transaction.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and you should review their policies.

Children's Data

We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us to have it removed.

Security and Retention

While we strive to protect your information, no method is completely secure. We retain information as necessary for our business purposes and legal obligations.

Your Rights

Depending on your location, you may have rights to access, delete, or correct your information, among others. To exercise these rights, please contact us.

Complaints

If you have concerns about how we handle your information, contact us. You may also complain to your local data protection authority.

International Users

Your information may be transferred and processed outside of your country. We use appropriate safeguards for international transfers.

Contact Us

For questions or concerns, please contact us : social.urbankrishi@gmail.com or 87/3A, Raja SC Mullick Road, Near WestWind Apartment, Kolkata, WB, 700047, IN.