Shipping and Delivery Policy

At UrbanKrishi, we are committed to delivering your Agri-catcher products in a timely and efficient manner. Please review our shipping and delivery policies below.

1. Delivery Timeline

• All orders will be delivered within 3 days from the date of purchase.
• Delivery timelines are estimates and may vary depending on your location or external factors such as weather conditions, strikes, or other unforeseen events.

2. Shipping Charges

• Shipping charges, if applicable, will be calculated and displayed at checkout based on the delivery location and the weight of the products ordered.
• Free shipping may be available for certain orders, subject to promotions or order value thresholds.

3. Delivery Process

• Orders are processed and shipped within 1 business day of the order confirmation.
• Once shipped, you will receive a tracking number via email to monitor your delivery status.
• Deliveries will be made to the address provided during the checkout process. Please ensure that your shipping address is accurate to avoid any delays.

4. Failed Delivery Attempts

• If a delivery attempt is unsuccessful due to incorrect information or the recipient not being available, the courier service will make further attempts to deliver the order.
• If the package remains undelivered after multiple attempts, it may be returned to us. In such cases, additional shipping charges may apply for redelivery.

5. Damaged or Missing Goods

• If you receive a damaged or incorrect product, please notify us immediately at social.urbankrishi@gmail.com. We will work to resolve the issue and arrange a replacement or refund.
• Claims for missing items must be made within 24 hours of delivery.

6. International Shipping

• At present, we only ship within India. International shipping services are not available.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: social.urbankrishi@gmail.com

Address: 87/3A, Raja SC Mullick Road, Near WestWind Apartment, Kolkata, WB, 700047, IN